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What is traveline cymru? traveline cymru provides timetable and journey planning information about all public transport services - local buses and coach services in Wales, ferries and planes going in and out of Wales, and National Rail and National Express information for the whole of the UK. How Can I contact traveline cymru by phone ? You can phone traveline cymru from anywhere on 0870 608 2 608. National call rates charges apply - so a typical call lasting 2 minutes might cost between 5p off-peak to 16p at peak times, depending on the telephone service used. The number can also be dialled from most Countries abroad, +44 870 608 2 608. The service is available in Wales between 7am and 10pm every day (except 25 and 26 December and 1st January) Please note that calls may be recorded for training and analysis purposes. Is traveline cymru always the best service to use ? We recommend anyone who wants information just about train services to use the National Rail Enquiry Service (NRES) on 08457 48 49 50 (minicom : 0845 60 50 600) because they have details of fares and up-to-the-minute details of any service changes. Likewise, we recommend those who only want information about coach travel to check with National Express on 08705 80 80 80 or Scottish Citylink on 08705 50 50 50. Can traveline cymru answer questions by e-mail ? Sorry - but our service is not organised to answer individual enquiries by e-mail. Please use the journey planner or contact traveline cymru by phone. However, we welcome feedback and comments on the site by e-mail Who runs traveline cymru ? traveline cymru is operated by PTI Cymru Ltd, a non profit making company comprising of a partnership between the Welsh Assembly Government, local authorities and bus operators. Timetables are received from local authorities and bus operators and then processed by PTI Cymru Ltd to provide the information for the traveline cymru web site and call centres. Who pays for traveline cymru ? traveline cymru is funded by the Welsh Assembly Government, local authorities and bus operators. Can I telephone a specific traveline call centre ? Yes. If you want to call the South East Wales call centre key-in 51 as soon as you hear the greeting message start. For South West Wales key-in 52, North and Mid Wales use 53 or key-in 54 if you wish to conduct your enquiry in Welsh.
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